• Facilities Quality & Standards Manager – Plant & Maintenance Operations

    Location US-VA-Richmond
    Posted Date 2 weeks ago(10/30/2018 6:32 PM)
    Employment Type
  • Overview

    About Aramark
    Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.  Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.  Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.



    The Facilities Quality & Standards Manager will support the Plant Operations & Maintenance (POM) Department at a +800 bed acute care facility in Richmond, VA. The goal of this opportunity is to ensure a safe, well-maintained facility with a high level of customer satisfaction within the resources allocated.


    Key Responsibilities:

    • Drives implementation processes through effective collaboration between all departments and stakeholders.
    • Enforces policies and procedures that guide and support the provision of POM services and assures compliance with all Provincial and National regulations.
    • Monitors service and staff performance in relation to the above standards, policies, and procedures. 
    • Develops standards of accountability and reporting of activities.
    • In collaboration with the Managers, departmental supervisors and lead hands, establishes business plans.
    • Communicates ongoing and projected status of projects and budget to the General Manager.
    • Monitors financial and non-financial results in areas of responsibility to achieve company and client objectives and ensures that corrective actions are implemented when variances and deficiencies are identified.
    • Manages projects, in collaboration with the General Manager, Client and contractors within the scope of the maintenance budget.
    • Provides ongoing training and development programs for all service personnel with follow up and evaluation.
    • Conduct daily inspections for quality and safety. Make necessary corrections.
    • Enforce department policies, follow up on daily assignments, and conduct counseling or disciplinary action.
    • Tour areas of responsibilities at least 2-4 times daily. Initiate or ensure corrective action is taken.
    • Ensure all projects, maintenance, or cleaning challenges are communicated effectively for resolution.
    • Supervise equipment performance and make necessary corrections.
    • Observe and report the need of facilities/equipment repairs.
    • Provide functional/operational support to work area as essential personnel during times of emergency, catastrophe, inclement weather, etc.
    • Complete all other assigned tasks by management in which the employee is capable of performing


    • 3-5 years of experience in institution/Hospital setting is required.
    • Licensed in a related trade is definite asset.
    • Strong computer knowledge in Microsoft Office, BAS, F/A, and PM programs.
    • Ability to work with contractors from all disciplines associated with building operation and maintenance.
    • Able to demonstrate proficiency with the working's and operation of, boilers, chillers, H.V.A.C equipment, Hydronic heating, Diesel generators, Electrical distribution 600V and down, and Med gas systems.
    • Able to read Blue prints, familiar with relevant codes, CSA, OFC, ESA, etc. is preferred.


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