• Accounts Receivable Team Lead - GBS

    Location US-TN-Nashville
    Posted Date 1 month ago(9/17/2018 12:34 PM)
    Finance and Accounting
    Employment Type
  • Overview

    About Aramark
    Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.  Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.  Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.





    The Customer to Cash – Accounts Receivable Team Lead will support Aramark’s Global Business Services by providing basic leadership of accounts receivable function, including credit, billing, cash applications, collections and dispute management.  The Customer to Cash – Accounts Receivable Team Lead will be responsible for daily functions around the accounts receivable lifecycle, methodology, strategy, initial training and reinforcement training to ensure key performance indicators are maintained.




    • Provide execution of the accounts receivable function
    • Deliver initial and ongoing reinforcement training
    • Maintain service level agreements and key performance indicators for the accounts receivable function
    • Help foster an environment of continuous improvement in the accounts receivable function
    • Ensure timely notification to appropriate management and departments of potential write-offs and other material risks
    • Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above




    Customer to Cash – Accounts Receivable Supervisor




    • Accounts receivable experience.
    • Credit profile maintenance.
    • Standard and special billing.
    • Lockbox maintenance.
    • Blended call center environments.
    • Dispute recognition, follow up and resolution.
    • High level of organizational skills.
    • Strong communication skills.
    • Excellent written and verbal communication.
    • Strong attention to detail.
    • Analytical and problem solving skills.
    • Excellent interpersonal skills working with internal and external customers.
    • Ability to deal with customers in a friendly, courteous, timely and thorough manner.
    • Proficient in Microsoft Office Suite (Word and Excel).
    • Proficient in use of Oracle (preferred).
    • Ability to work independently as well as be part of a team.




    • Bachelor’s Degree in Accounting, Finance, or Business Management Required (or comparable work experience)
    • Master’s Degree in Business Administration (MBA) a Strong Plus
    • Six Sigma Green Belt or Black Belt a Strong Plus



    • 1-3 years Managing Credit Lifecycle or
    • 1-3 years Managing Billing Lifecycle or
    • 1-3 years Managing Cash Applications Lifecycle or
    • 1-3 years Managing Collections Lifecycle or
    • National Account, Route Sales or 1:1 Client Relationship Accounts Receivable a Strong Plus


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