Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
We’re looking for the new dreamers and doers to join our Step Up to Leadership (S2L) Internship Program! This internship program targets motivated college underclassmen and rising seniors currently enrolled in a 4 year university, who are eager to gain business and leadership experience. The S2L program is designed to provide the tools & resources you’ll need to successfully learn our business and position yourself to be considered for our full-time leadership development program, post-graduation.
Opportunities within the S2L program are focused in six Career Tracks within our business and provide key milestone experiences specific to each Career Track. These milestones are standardized nationally across all lines of business. The Career Tracks are as follows:
For more information about each of these career tracks, please see the Responsibilities section below!
The S2L Program also offers a series professional development trainings to supplement the learning that occurs through structured account experiences, and on-the-job learning. S2L interns can expect:
Food Management Career Track:
This career track is inclusive of management roles in Concessions, Catering, Retail, and Hospitality. An S2L participant in this career track will bring to life the customer’s food experience with the ability to respond effectively to changing client demands. The S2L will work with the managers and directors to ensure that requirements for appropriate sanitation, waste and food safety levels in respective areas are met and ensure exceptional customer experiences. They may also coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor scheduling, staffing and employee training. The S2L may perform other functions as required, such as maintaining records to comply with Aramark, government and accrediting agency standards.
Facilities Management Career Track:
An S2L intern in Facilities Management Career track will be part of the management team responsible for the day to day Facilities/Custodial/Housekeeping Operations within a specific Aramark account. The Facilities positions will include organizing, directing, supervising and coordinating preventive maintenance and custodial/housekeeping activities for the assigned infrastructure, grounds, hospital, school or stadium in a safe and timely manner. This also includes the oversight of safety and sanitation, participation in custodial and housekeeping activities, assisting with recruitment of supervisors and associates, involvement in disciplinary/coaching conversations, and other functions as required. Candidate must be able to manage priorities and assist with preventive maintenance projects in accordance to national and local facility building codes.
Direct Sales and Distribution Career Track:
The positions within this career track mainly fall within the Refreshments & Uniform Services lines of business. An S2L in this track will assist as a communication liaison between Operations, Production, and Sales to help drive results and ensure proper policies and procedures are being followed to maintain compliance. Typical responsibilities include performing daily route check-ins, providing feedback to management team on overall performance, execution, and customer service skills of operations front line associates, periodically filling in on routes to cover for sick days, vacation, etc, and performing other duties as required or assigned by management. The S2L in this career track must also prioritize safety, cost control, and growth. A valid driver's license is required for these positions.
Finance Career Track:
The S2L Finance Career Track will provide support of finance functions in a corporate position, Internal Audit role or Shared Services function. S2L responsibilities may include assisting with the overview and completion of month-end financial reports, bank statements, balance sheets, and post journal entries. The finance S2L should analyze trends, write accrual journal entries, reconcile accounts, and explain variances to forecast, prior year/periods in a timely manner. Special projects and other dues may be assigned or requested. Finance S2Ls have a Finance, Accounting or Economics major, a passion for service with the ability to communicate effectively with internal and external stakeholders, including banks, vendors, and internal accountants.
Human Resources Career Track:
The S2L Human Resources Career Track will provide support of HR functions in either a generalist position or in a specialized department, which could include Talent Acquisition, Compensation, Training & Development, etc. Responsibilities for this career track may include the following: assist with recruitment, new hire process, training, project management, labor/union management and employee relations. This position requires a high degree of confidentiality and professionalism as you will have access to sensitive information and may interface with senior management and business clients. The S2L in a generalist role will serve as a partner with the operation team at the account to help ensure HR practices are aligned with operational goals. In order to qualify for this track, you must have a Human Resource Management major or experience in an HR related internship/job.
Information Technology & Bio-medical Engineering Track:
A S2L intern in the IT/Healthcare Technology field will be responsible for assisting in the management of an assigned project or operation, working with existing technology to enhance and maintain the current hardware or software. Developing and maintaining relationships with key department heads that fosters business growth and establishing regular communications to help drive business outcomes. IT responsibilities may include, but not limited to, testing, coding, or implementation (depending if the team is Hardware or Software focused). Healthcare Technology is also project-based and responsibilities may include clinical equipment optimization, IT integration and security, and capital planning solutions. These positions may also include coordinating activities with other groups and helping to ensure that technology improvements are successfully implemented.