• Housekeeping Supervisor - Georgetown University Hotel & Conference Center

    Location US-DC-Washington
    Posted Date 1 month ago(5/13/2019 4:04 PM)
    Hotel - Lodging - Recreation
    Employment Type
  • Overview

    About Aramark
    Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.  Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.  Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.



    Position Summary:
    Housekeeping Supervisors are responsible for supervising the cleaning of assigned lodge rooms, linens, hallways, carpets and other designated amenities and areas in accordance with the highest cleanliness standards to ensure customer satisfaction. Housekeeping Supervisors are also required to ensure that all daily housekeeping procedures and policies are followed. Housekeeping Supervisors may be required to perform administrative and housekeeper duties when necessary.
    Essential Functions:

    • Assists the Housekeeping Manager with daily duties
    • Ensures that all employees (housekeepers, housemen, linen attendants, and general resort workers) report to duty punctually, well-groomed, and in proper attire
    • Assists in the development and implementation of schedules, duties, apparel, appearance, and conduct of all housekeeping staff
    • Assists in the training of all ARAMARK, NPS, and OSHA policies and procedures pertaining to employment, safety, and sanitation
    • Ensures the establishment of effective and responsible guest relations and administers lost and found policy and procedure to ensure that all items are turned in daily and logged.
    • Works closely with the maintenance department to insure that all repairs are done and cleaned before the guest arrives
    • Directs the control of linen counts and handling, and maintains an inventory of rooms
    • Orders and distributes all supplies and equipment, controlling costs
    • Responsible for the motivation of housekeeping staff and ensuring the efficient use of staff to maximize productivity
    • Ensures that all work areas are neat, clean, and organized and performs such other duties as required or directed
    • Responsible for ensuring that employee housing is cleaned twice each week
    • Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
    • Report to work on time and in complete uniform
    • Other duties as assigned

    Status and Scope:

    • The Housekeeping Supervisor reports to the Housekeeping Manager
    • Must have the ability to bend constantly
    • Must be able to effectively manage a staff of housekeepers
    • Must be able to accurately carry out instructions
    • Must be able to do repetitive tasks
    • Attention to detail focus is vital to ensure the highest standards of cleanliness are maintained
    • Able to identify and communicate problems in English to Housekeeping Manager
    • Team player



    • Housekeeping experience required
    • Supervisory experience required
    • Working knowledge of various cleaning utensils, dryers, washers, tools and fixtures, and cleaning solutions
    • Knowledge of MSDS on cleaning solutions in use

    Equipment Used:
    Hand truck, Washer, Dryer, Vacuum, Motorized Cart 
    Travel Requirements:   Little or No Travel (>10%)
    Lifting Requirements:  
    MEDIUM - Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.
    Physical Requirements:   BENDING                     FREQUENT
                                                    KEYING/FINGERING     FREQUENT
                                                    HEARING                      FREQUENT
                                                    REACHING                   FREQUENT
                                                    SEEING                        FREQUENT
                                                    SPEAKING                   FREQUENT
                                                    STANDING                    FREQUENT
                                                    WALKING                     FREQUENT
                                                    LIFTING                        FREQUENT


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