• Food Service Director - Pioneer Hall - University of Minnesota

    Location US-MN-Minneapolis
    Posted Date 3 weeks ago(5/29/2019 9:12 AM)
    Food Services
    Employment Type
  • Overview

    About Aramark
    Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.  Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.  Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.




    The Food Service Director is responsible for planning and managing food service within a single dining facility with a total volume of approximately $7 – 8M. The role will entail opening up a new dining facility that will cater to 1500 - 2000 students. Generally manages 35 - 40 full-time employees, 200 student employees and 4 managers.

    Additional Responsibilities:

    • Develop and be accountable for a safety culture that supports a work environment where "no one gets hurt."
    • Ensure quality, consistency, and adherence to standards based on Aramark Higher Education Operation Excellence.
    • Establish and maintain food production systems (PRIMA) and procedures for the food management process, food safety, ordering, receiving, storing, preparing, and serving of food related products.
    • Ensure that requirements for appropriate sanitation and food safety levels in respective areas are met.
    • Develop operational component forecasts; monitor expenses and reports all variances.
    • Responsible for component's budgeting and accounting functions.
    • Conduct monthly period inventory.
    • Coordinate and supervise frontline managers, supervisors and hourly employees in regards to production, merchandising, quality and cost control, and labor management.
    • Provide Student, Client, Employee, and Community Advocacy.
    • Drive customer service and employee engagement through effective use of customer and employee engagement surveys.
    • Maintain records to comply with Aramark, government, and accrediting agency standards.
    • Interact with Client Management and maintains effective client and customer relations at all levels within the client organization.
    • Look for opportunities to implement new products and services which support sales growth and client retention.
    • Identify vertical sales growth opportunities and communicates with appropriate subject matter experts.
    • Cultivates the "All-In" family atmosphere of the University of Minnesota


    • Qualifications:

      • Bachelor's degree (and/or requisite industry and management experience).
      • Ideal candidates will possess a minimum of 5 years multi-unit experience in dining, retail and/or catering operations exceeding $3 -4M in sales and direct supervision of 10+ team members.
      • Previous experience in college/university, healthcare or business dining is highly preferred.
      • Proven track record of developing and implementing tools to increase top and bottom line as well as strong communication skills.
      • The ability to manage in a diverse environment with focus on client and customer services, entrepreneurship and building and growing a strong business.
      • Experience with and knowledge of all Microsoft Office suite applications


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