• Receptionist - University at Albany Bioscience Development Corporation-Facilities Management

    Location US-NY-Rensselaer
    Posted Date 1 month ago(5/14/2019 2:23 PM)
    ID
    234223
    Category
    Administrative Services
    Employment Type
    Fulltime-Regular
  • Overview

    About Aramark
    Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.  Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.  Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

     

    Description

    Job Summary: Welcome and accommodate guests and staff in an efficient and courteous manner. Answers external and internal telephone calls taking and delivering messages as needed. 

     

    Responsibilities/Essential Functions:

     

    • After training, must display a working knowledge of the emergency procedures so that employee and guest safety will be insured.
    • Utilizes the radio/paging internal communication system used throughout the facility.
    • Performs registration functions, i.e. conference/meeting attendee lists for security, printing of name badges & tents, printing daily meeting/event list for the front desk and security, welcoming and checking in visitors
    • Confirm meetings & head-counts as needed
    • Greet and escort visitors as needed
    • Guest orientation of the local area
    • Assist with the registration process for various conferences and meetings as needed
    • Update data board with meeting information and any announcements
    • Restocking of business center supplies and meeting room caddy supplies - notifying manager when orders need to be placed
    • Proper telephone service techniques and operation
    • Handling of Aramark and meeting attendee mail, messages and special deliveries.
    • Coordinate reservations for guest transportation
    • Handle luggage storage for guests
    • Assist all guests in any way possible
    • Assist with other financial and reporting tasks
    • Participation in Quality Assurance Programs that includes compliance with conference service specifications
    • Communicate closely with all departments to ensure a seamless guest experience
    • Perform any or all other duties as assigned by management
    • Active departmental participation in training programs as directed by manager

    • Follow all Policies and Procedures.

     

     

     

    Qualifications

    Minimum Education:

    •  High School diploma or equivalent.

     

    Minimum Experience:

    • Minimum of two years experience in customer service

     

    Minimum Skills/Abilities:

    • Must have the availability to work flexible hours (early mornings and evenings) based on the meeting demands 
    • In the event of inclement weather, will be required to remain on site and on duty until replaced. 
    • Strong reading and writing skills
    • Ability to work independently
    • Able to clearly speak English
    • Strong Computer/Microsoft office skills required

     

    Certification/Licensure:

    • Driver's License

     

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