• Banquet Supervisor - Overland Park Covention Center

    Location US-KS-Overland Park
    Posted Date 1 month ago(5/21/2019 3:19 PM)
    ID
    234977
    Category
    Food Services
    Employment Type
    Fulltime-Regular
  • Overview

    About Aramark
    Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.  Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.  Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

     

    Description

    SUMMARY:

    The Banquet Supervisor is responsible for direct supervision of banquet staff and captains to include training, coaching and discipline. The banquet supervisor works with the Banquet Manager to train staff and increase efficiency.

     

    JOB DUTIES: (including but not limited to)

     

    • In conjunction with Banquet Manager, develop and maintain policies, procedures, and quality standards within the department, utilize a continuous improvement approach to ensure a high quality, cost-effective, and customer-focused operations
    • In conjunction with Banquet Manager, develop training plans to ensure a high-quality presentation and level of member service within the banquet service staffs
    • Ensure Banquet Staff is properly trained and in proper uniform
    • Give daily support and guidance to fellow banquet personnel, and monitor job performance and attendance
    • Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas on all banquet levels and ensure functions have the proper inventory and setup.
    • Supervise clean-up of function room and proper breakdown and storage of equipment
    • Assist Servers and Captains with the execution of events.
    • Complete Captain's report after each meeting/event
    • Weekends and evenings will be required based on events
    • Additional duties as assigned

     

    SPECIAL CHARACTERISTICS AND KNOWLEDGE:

    • Excellent written and verbal communication skills
    • Advanced organizational skills and ability to multi-task
    • Strong ability to adapt to a fast paced environment
    • Demonstrated quality interpersonal communication and leadership skills
    • Dedication and commitment to excellent member service.
    • Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including holidays, nights/weekends.
    • Positive attitude, professional manner and appearance in all situations.

    Qualifications

    QUALIFICATIONS:

    • High school or equivalent education required
    • Previous catering sales experience within a hotel, country club or event center preferred
    • Excellent communication skills and strong attention to detail

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