• IT Technical Analyst

    Location US-MI-Warren
    Posted Date 4 weeks ago(5/30/2019 10:06 AM)
    Information Technology
    Employment Type
  • Overview

    About Aramark
    Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.  Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.  Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.



    • Act as liaison between Aramark, GM Facilities, and the Transformation team.
    • Support the Transformation team with using the service agreement Maintenance on Demand (MOD) process.
    • Act as Audio Visual Subject Matter Expert (SME) to support the Transformation team and GM Global Facilities in developing, implementing, and finding cost savings opportunities in AV related construction.
    • Act as liaison between Facilities/Transformation team and departments within GM IT as needed to support on-going construction projects.
    • A focus on evaluating new technologies in the conference room spaces for Transformation team consideration.
    • Assist with conference room app development and all conference room booking needs.
    • May be scheduled to supervise skilled trades in the delivery of daily maintenance and repairs tasking.
    • Direct/attend meetings as required to understand project scope, reach mutual agreements with on-site labor, and ensure efficient delivery of project scope holding labor/sub-contractors accountable for timely/cost effective/quality delivery of services.
    • Develop and be accountable for a safety culture that creates a work environment where no one gets hurt.
    • The Project Manager evaluates the detailed work parameters; the skills, time, material and equipment required; and, the conditions and accessibility of the work site.
    • The PM develops a preliminary schedule, cost estimate and summary justification for the project for customer and GM-WTC FAM and customer approval. Ensures full compliance and completion of the on-demand process and approval criteria.
    • Preparation of comprehensive project budgets
    • Extensive knowledge of project financial monitoring/tracking/reporting and use of electric reporting systems
    • Act as liaison with contracted architectural/engineering companies as needed to ensure plan is being adhered to and needs met.
    • Supervise selection of planners, architects, contractors and other professionals.
    • Provide direction to consultants engaged in campus planning.
    • Ensure all work is consistent with master plans, sector plans, programs, budgets and campus standards.


    • Bachelor’s Degree in Architecture, Engineering, Construction Management or related curriculum.
    • Minimum of 7 - 10 years of relevant technical experience as Facility Manager, Project Engineer, Planner/Scheduler Maintenance Supervisor, or similar role
    • Knowledge of integrated facility operations, automated technologies and systems maintenance in engineering/research environment, with significant responsibility for customer relations.
    • Experience and proficiency with project management and scheduling solutions in large scale, technical operations and all aspects of planning, staffing, scheduling and cost estimating.
    • Administrative experience related to project management, including safety cost tracking, progress monitoring, reporting and corrective action planning.
    • Provide knowledge and support to Ricoh AV Techs in their mission to maintain campus audio/video resources.
    • Trouble shoot and resolve issues with campus audio/video equipment by using personal expertise or by accessing expert support from other resources both internal and external to GM.
    • Provide customer-driven solutions to resolve barriers to collaboration, with a strong focus on end-user satisfaction.
    • Assist integrators and other contracted entities in completing audio/video projects by scheduling, gathering information from end-users, and facilitating room access for contractors and equipment.
    • Use the Corrigo maintenance ticket system to identify and resolve audio/video issues on campus.
    • Assist with the identification and evaluation of new technologies that support GM’s goal of providing a sustainable workplace.
    • Evaluate used audio/video equipment for possible reuse or recycling. Maintain an inventory of extra equipment that can be reused.
    • Assist other groups at GM (Video Conferencing, IT, Phone) in providing audio/video services to the end user.


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