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The Call Center Manager is the individual responsible for the day to day operations and management of a centralized healthcare network call center providing service to a multi-hospital system in Boston and the North Shore area.
Duties and Responsibilities:
There are various duties and responsibilities that a call center manager has to follow:
The skills and specifications that a Call Center Manager must have are as follows:
Education and Qualification:
Any candidate applying for the position of a Call Center Manager must have work experience in a call center or any call center related activities. A degree in healthcare management studies or related field is highly preferred.