Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world’s leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities. Aramark is recognized as one of the World’s Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Position Summary. The Director is the primary Avendra representative dedicated to managing comprehensive business relationships primarily with a group of Avendra’s key luxury and boutique hospitality clients (but other types of hospitality clients may also be included). The Director strives to understand each client’s business strategy, business objectives and goals, and builds deep account relationships from a service and economic perspective, ensuring high customer satisfaction with existing Avendra programs and greater penetration of Avendra offerings. The Director is responsible for designing and executing comprehensive account plans which ultimately retain clients long-term, by delivering Avendra value (resources, expertise, and services) appropriately aligned with client goals and objectives.
In this position, for luxury clients, the Account Director also spends time with both the client HQ leadership and the key field leadership at flagship properties within the client portfolios.
Position Reports to VP, Account Management
Other Duties. Please note this role description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment. This job operates in an office setting or home office. This role routinely uses standard office equipment such as computers and phones
Physical Demands. This is largely a sedentary role
Overnight Travel Requirements. Type: All modes of transportation, percentage 25-50%, length: 1-2 nights
Years of Relevant Experience. 10 or more years of experience
Education Requirements. BS/BA in relevant field required. Master’s degree preferred