The Business Support Contact Center provides customer service support for several programs offered by Aramark across multiple lines of busines including our Corrections, Sports and Entertainment, and Business Dining services. Each program offers their own unique product line to best support their ever-growing clientele and offer the highest quality products at competitive market value. In turn, the level of service provided must match the amazing quality of the products thus, the level of customer support is truly white glove service.
Inbound Customer Service Clerks assist our customers with placing new orders, which routinely provides upsell and cross sell opportunities, as well as answering questions about existing orders. Our best agents have a passion for delivering service excellence, possess a strong sales aptitude, and leverage outstanding communication skills to effectively handle the most challenging situations. Support is provided in a traditional contact center environment handling inbound phone calls and emails.