Hospitality Services Director - Harvest Table

Location US-NC-Winston Salem
Posted Date 5 days ago(10/11/2021 9:39 AM)
ID
362919
Category
Culinary
Employment Type
Fulltime-Regular

Overview

Harvest Table Culinary Group is an independent division of Aramark and a pioneer in collegiate food service. We are proud to offer innovative, authentic and personalized food experiences to each unique college and university we serve. We invite you to apply and grow with our team of world-class chefs, hospitality managers and experts in every area of campus dining, planning and execution. Learn more at www.harvesttableculinary.com.
 
Aramark (NYSE: ARMK) proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index.

Description

Position Description: Manager of operations, responsible for developing and executing strategy to meet operating and financial goals. Leads the operations of food service accounts by ensuring areas of responsibility meet objectives and client expectations

 

Scope of Role:  Ensure dining operations connect to Harvest Table’s Executional Framework. Coach leaders and employees by creating a shared understanding about what needs to be achieved and how to execute to create a best in class dining experience. Reward, recognize and develop employees. Ensure safety and sanitation standards in all operations.

 

Key Attributes and Responsibilities:  

Responsibilities include but are not limited to;

  • Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Demonstrate excellent customer service using Aramark's standard model. Identify client needs and effectively communicate operational progress.
  • Financial Performance: Adopt Aramark process and systems. Build revenue and manage budget, including cost controls with regard to food, beverage and labor. Ensure the completion and maintenance of P&L statements. Achieve food and labor targets. Manage resources to ensure quality and cost control within budgetary guidelines.
  • Productivity: Implement and maintain Aramark agenda for both labor and food initiatives. Create value through efficient operations, appropriate cost controls and profit management. Full compliance with Operational Excellence fundamentals, including food and labor. Direct and oversee operations related to production, distribution and food service.
  • Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.

Qualifications

  • Requires at least 4 years of experience and 1 to 3 years in a management role
  • Bachelor's degree or equivalent experience.
  • A strong value system, unquestioned integrity and good listening skills.
  • Excellent communication skills.

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