Aramark (NYSE: ARMK) proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
The Salesforce Architect will be responsible for the analysis, design, testing, implementation and support of all Salesforce orgs across the enterprise, encompassing 13 countries, 13 languages/dialects, and multiple currencies. This position will play a key role in the design and development of Salesforce capabilities necessary for the evolution of Salesforce, applications, and associated interfaces, including requirements gathering for implementation of new capabilities. Support efforts will include integrating with other Salesforce orgs within Aramark and third-party applications both domestically and internationally.
The Salesforce teams develops, deploys and maintains multiple orgs that are used throughout Aramark’s global operations. These include sales, marketing, and service. This person will report to the Salesforce IT Lead Engineer and will principally support the orgs while advancing key business objectives of our diverse set of business leaders and teams. Including but not limited to the review of specifications and functional requirements gathered from a varied collection of business teams. This person will interact regularly with members of both the field-based and HQ-based user community, a remote-based/off-shore development team, peer IT teams and have regular interactions with members of the LOB and in-country business partners. Coordination across all teams is required to ensure that support and incident management is carried out in a proper fashion and that requirements and change requests are understood and implemented as planned. Excellent Salesforce technical skills, such as design, development, performance tuning, are essential to succeed in this role.
Detailed responsibilities include: