Guest Experience Associate - Harvest Table

Location US-CO-Denver
Posted Date 4 days ago(1/14/2022 12:24 PM)
ID
380318
Category
Marketing and Communications
Employment Type
Fulltime-Regular

Overview

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://careers.aramark.com or connect with us on Facebook, Instagram and Twitter.

Description

Harvest Table Culinary Group is an independent division of Aramark and a pioneer in collegiate food service. We are proud to offer innovative, authentic and personalized food experiences to each unique college and university we serve. We invite you to apply and grow with our team of world-class chefs, hospitality managers and experts in every area of campus dining, planning and execution. Learn more at www.harvesttableculinary.com.
 
Aramark (NYSE: ARMK) proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index.
 

Guest Experiences Manager  Higher Education 

 

Position Description:  

Serves as the Harvest Table marketing and communications liaison on the account leadership team. Works with the Director of Guest Experience, Harvest Table Brand Team, and account leadership team develop, implement, and evaluate marketing programs and strategies aligned specifically with Harvest Table’s culinary and guest service vision. Supports business strategies and projects, including (but not limited to) branding, sales growth, market penetration, customer retention, quality, image, improved profit margins, and improved market share.  

 

Scope of Role: 

Provides ongoing development, maintenance, and implementation of internal and external client communications and marketing initiatives within accounts, in alignment with Harvest Table’s core values and initiatives. 

 

Key Attributes and Responsibilities: 

  • Responsible for sales development and execution of annual meal plan campaigns, including oral and written presentations to various target groups (e.g.; on-campus residents, commuters, faculty & staff, etc.). 
  • Builds relationships and interacts with clients, university department heads, student organizations, and community groups. 
  • Responsible for strategic planning, innovation, creativity, and development of new strategies and tactics for promoting existing or new locations, to enhance sales and increase customer satisfaction. 
  • Performs marketing research and data collection, including (but not limited to) focus groups, surveys, campus mapping, guest journey mapping, trend development, target market research, and competitive pricing analysis. 
  • Markets guest engagement events and promotions through marketing collateral, media interaction, and public relations. 
  • (Where applicable) Responsible for managing the marketing and communications team (i.e. Digital Coordinator, Student brand ambassadors). 

Qualifications

Qualifications: 

  • Bachelor's Degree in marketing, communications, public relations, business administration or other related field. 
  • 2-3 years relevant professional marketing experience. 
  • Strong written and oral communication skills. 
  • Efficiency in all Microsoft Office products required. Efficiency in Adobe Creative Suite preferred. 
  • Proven success in the creation and execution of print & digital communication strategies including, but not limited to, social media channels, and WordPress content management system. 
  • High energy, results-oriented individual who can make a difference, takes initiative, makes things happen, accepts accountability, has a “can do” attitude, and has an appropriate sense of urgency. 
  • Team player who is creative and flexible in attitude and style to adapt to new situations in a rapidly changing, dynamic environment. 
  • Financial acumen, creative problem solving ability, and customer savviness. 
  • A strong value system, unquestioned integrity, and good listening skills. 

 

 

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